Welcome to Stahla Support
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Frequently Asked Questions
- Confirm the water source is turned on fully
- Check that the hose is not kinked, frozen, or disconnected
- Make sure the back flow preventer (if present) is installed correctly
- Check pump switches if using internal tank
If water pressure is low:
- Verify the water source meets minimum pressure requirements
- Avoid running multiple fixtures at once if possible
Try this first:
- Ensure the water supply is on
- Check for visible obstructions in the bowl
- Hold foot pedal down and use plunger stick to push all debris down
If multiple toilets aren't flushing:
- This is likely a water supply issue
- Check hoses, valves, or power source
Check these items:
- Confirm the power source (generator or shore power) is running
- Check for tripped breakers inside the trailer
- Ensure extension cords are securely connected and rated properly
If using a generator:
- Confirm it has fuel
What to check:
- Confirm the water heater breaker is on
- Allow 10–15 minutes for the water heater to recover
- Try running 2-3 showers simultaneously to trip the flow meter to get the heaters to start up
- Check propane levels to make sure you aren't out
If temperatures are near or below freezing:
- Keep interior heat running at all times
- Do NOT unplug trailer
- Do NOT force frozen valves or fixtures
- Avoid pouring hot water directly onto frozen components
If freezing is suspected:
Contact emergency support immediately to prevent damage.

